Shipping & Returns
Shipping & Handling
Please allow 1-5 business days before your order is shipped. In most cases, orders are shipped within 1-2 days. You will receive a shipping and tracking notification once the order has been shipped.
Shipping for domestic US orders is Free for standard USPS First Class Mail shipping. International orders are shipped via standard USPS First Class Mail shipping for $11.99.
We do not assume responsibility for customs or import taxes. If a package is refused for reason of no customs payment, the customer is responsible for reaching out to us and attempt to have it delivered again. We will not refund a customer if their order is refused, we will attempt to ship again to the customer or offer store credit towards their next order, less shipping charges.
The Team @ Malibu Sunday wants YOU to absolutely LOVE your jewelry. We offer a full refund ( less the shipping cost and shipping return) within 14 days of purchase ...or you may choose a store credit/exchange. All items marked "final sale" and final and cannot be returned or exchanged. All returns require authorization. Please contact us at firstname.lastname@example.org within 14 days of purchase and someone from our customer service support team will respond to you within 24 hours (M-F). Once approved, we will send a prepaid label to you. Your return must be sent within 7 days after a label has been generated. If you fail to send your return in this time frame, your return request will be voided and cannot be requested again.
Refunds or credits for returns is the total price of merchandise, not including original shipping, less the dollar amount for return shipping.
We do not accept returns that show any sign of wear, have been tarnished or generally show signs of wear. Please return in original condition.
All sales are final within 14 days of delivery. The delivery date is the date the mail carrier attempts to make their first delivery.
All returns must be sent in original packaging, with no signs of wear or distress.
If a package is lost or damaged in transit, it is the responsibility of the customer to request a claim via USPS.
If a package is mishandled, stolen or lost, we do note claim responsibility for compensation, reimbursement nor offer a replacement.