Malibu Sunday Jewelry Warranty
At Malibu Sunday, your satisfaction is our top priority. If you experience any issues with your jewelry, we're here to help. Satisfaction Guaranteed. Weโll replace your piece if it hasnโt been worn and the claim is made within 30 days of purchase. Please review the following warranty coverage:
Whatโs Covered:
Manufacturing Defects
- Manufacturing Defects: Any inherent flaws in design or construction.
- Stone Loss: Claims for loose or lost stones due to improper setting.
- Broken or Damaged Chains: Includes snapped chains or faulty clasps that break or do not function properly.
- Metal Tarnishing: This warranty covers tarnishing only if the jewelry has not been exposed to water (such as in the shower, pool, or ocean), lotions, oils, or chemicals of any kind.
- Prong Wear: Worn or broken prongs that could lead to stone loss.
- Broken Settings: Damage to the setting (bent or broken prongs, bezels, or channels) causing stones to become loose or fall out.
- Stretching or Distortion: Misshapen or stretched rings, bangles, or bracelets.
- Faulty Mechanisms: Movable parts like lockets or bracelets with faulty mechanisms.
Whatโs Not Covered:
- Normal Wear and Tear: Scratches, dents, or damage from daily use.
- Damage from Accidents or Misuse: Any harm caused by improper care, accidents, or exposure to water, lotions, or other chemicals.
- Lost or Stolen Items: We do not cover lost or stolen pieces.
- Repairs by Third Parties: Any repairs or modifications done.
